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Enterprise SaaS Deployment Project Manager

UpClear

UpClear

Operations
New York, NY, USA
Posted on Wednesday, July 12, 2023

ABOUT UPCLEAR

UpClear delivers a SaaS revenue management platform that is used by some of the most recognizable consumer goods brands in the world. Our system supports Trade Promotion Management, Trade Promotion Optimization, Integrated Business Planning and Revenue Management.

We serve more than 80 brands in over 20 countries. Our growth is substantial and consistent; we have been on the Inc 5000 list of fastest growing private companies for nine years since 2014.

UpClear's global headquarters is in New York City and we have international offices in London, Paris, and Hong Kong.


About The Role

As Deployment Project Manager, you will be part of UpClear’s Client team. You will work with our new client partners in North America to rollout our SaaS software. The role involves establishing rollout project plans, managing all communications with client partners stakeholders through our client portal and weekly meetings, and coordinating internal activities with our Solution teams. We perform most of our rollout remotely now, but the role may include occasional travels to client locations in North America for Orientation or Go-live training sessions.

You have opportunities for advancement as the company grows and you develop BluePlanner expertise and project management skills.

Responsibilities

  • Manage SaaS rollout projects, including time and resource management
  • Maintain strong customer relationships by understanding their business needs and motivations
  • Coordinate internal activities related to the rollout, primarily with Solution teams
  • Ensure successful rollout project closure, including smooth transition to our Client Success team at end of the project
  • Develop internal best practices for successful rollouts, and train newcomers
  • Bachelor’s with a minimum 3-5 years of work experience, including Business Analysis and Project or Account Management
  • Strong communication and project management skills, strong client management skills
  • Ability to quickly diagnose and address issues/concerns from multiple levels of the client organization and communicate effectively
  • Ability to successfully manage ambiguity and adapts to changing conditions during projects
  • Ability to establish best practices and “ways of working” with the client
  • Ability to work in an international, fast paced, and dynamic environment

Preferred Qualifications

  • SaaS Deployment experience
  • Experience with Consumer Goods brands, especially in the Trade Promotion Management / Revenue Management areas

WHY UPCLEAR ?

  • Be part of a growing global SaaS company, with offices in NYC, Atlanta, London, Paris, Hong-Kong
  • Work on latest Cloud technology and build architecture for fast-growing Tech
  • Weekly happy hours, good office culture, global cross team collaboration, direct access to executive leadership for guidance.
  • UpClear employees have access to a range of competitive benefits, including
    • Various Health Care Plans you can choose from to best fits your needs (Medical, Dental & Vision)
    • Retirement Plan with company match (401k, IRA)
    • Generous Paid Time Off package that grows with seniority (Vacation, Sick, and Public Holidays)
    • Paid Maternity leave
    • Paid Parental bonding leave
    • One month paid sabbatical after five continuous years of work at Upclear
    • Hybrid work model
    • Competitive Salary ($80K - $140K)