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Technical Program Manager - AI Accelerator



Software Engineering, IT, Operations, Data Science
New York, NY, USA
Posted on Friday, April 26, 2024

Kensho Technologies is the artificial intelligence innovation hub of S&P Global, the leading provider of indices, ratings, price assessments, automobile insights and market intelligence for the business and finance markets. Kensho works with S&P Global and its customers to build cutting-edge AI solutions to meet the challenges of some of the largest and most successful businesses and institutions. Kenshos AI portfolio includes traditional AI models such as speech recognition (ASR), entity linking (NED), document extraction, automated database linking, text classification, but is also increasingly focusing on generative AI models, data tooling, and platform experiences.

In 2024, S&P Global announced its AI strategy with Kensho at its vanguard. S&P Global will redefine the intelligence that powers global markets with AI by transforming how customers marshal the power of data in their core workflows to accelerate progress in an increasingly complex world. More specifically, Kensho will accelerate S&P Globals transformation into a leader in the development, adoption and application of AI. Together, we will help our customers innovate and drive progress now and in the future. Kensho will lead and own the development of an AI Platform in service to the enterprises mission and commitment to customers. Our platform of common AI capabilities will infuse new intelligence and skills into S&P Global and transform how our customers marshal the power of data.

In this role, you will be responsible for helping lead the S&P Global AI Accelerator program, the execution engine of S&P Global AI strategy designed to identify, prioritize, and facilitate the highest-value AI initiatives across the enterprise. You will play a pivotal role in an extremely high-leverage and transformational program affecting an $11B annual revenue global enterprise with an over 100 year legacy. You will be a member of the Kenshos strategy organization, reporting to the Head of Strategic Initiatives and Partnerships and working closely with the Head of Operations, as well as a cross-functional team consisting of business development, product, legal, communications, design, and engineering roles at Kensho and S&P Global divisions (Commodity Insights, Market Intelligence, Ratings, Indices, and Mobility). As the first technical program manager at Kensho, you will also have the opportunity to shape and define the program management function.

At Kensho, we believe in flexibility-first, and give our employees the opportunity to work from where they feel most productive and engaged (must be in the United States). We also value in-person collaboration, so there may be times when travel to one of our Kensho hubs (NY/DC/MA) will be required for team meetings or company events.

What You'll Do:

  • Collaborate with business, product, and engineering leaders to define project requirements, scopes, timeline, and impact
  • Create and maintain project trackers across the portfolio of AI Accelerator projects
  • Schedule, prepare agendas for, and run regular check-in meetings with key project stakeholders
  • Help with the design and application of role and responsibility matrices for cross-functional project teams
  • Ensure project timelines, deliverables, scopes, and resource allocations are up-to-date
  • Foster a culture of accountability, transparency, and continuous improvement across project teams
  • Analyze project tracking data, identify risk, opportunities, trends, and prepare situation briefings to AI Accelerator leadership

What We Look For:

  • Superior Soft Skills - Best-in-class verbal, written, and visual communication skills, empathy, and social awareness
  • Palpable Tenacity - The ability to apply continuous pressure across a broad set of stakeholders (in terms of seniority and function) and serve as a prime mover in a complex matrix organization
  • Comfort with Ambiguity - Continuous adaptation in the forefront of one of the most disruptive technological innovations of the century in one of the most evolving sectors. Facility with navigating both large and small organizations. The only constant is change
  • Diligence - Attention to detail and self-motivation to ensure accuracy and timeliness of reported information
  • Robust Technical Foundations - Familiarity with or curiosity to learn about the business impact of technical concepts and organizational considerations that arise from machine learning, software, and financial engineering considerations including but not limited to: Software development process; Common technical architectures (e.g., service-oriented design); Machine Learning Operations (MLOps) and getting AI products into production
  • Functional Expertise - Experience curating and appropriately applying common product, project, and program management frameworks such as Agile, Lean, Six Sigma, PMI (project management institute), and RICE (Reach, Impact, Certainty, and Effort)

What You'll Need:

  • 4 to 6 years of experience in technical program management or adjacent roles (e.g., product management, project management, solutions engineering, operations, strategy, etc.) with a track record of successfully delivering complex technical programs.
  • Familiarity with the business impacts of technical subject matters such as artificial intelligence models, software development kits, application programming interfaces, data pipelines
  • Thrive in unstructured environments, and bring great organization skills managing multiple stakeholders
  • Have exceptionally strong interpersonal and communication skills that enable you to influence without authority, build cross-organizational support, cooperation and action around initiatives and process adoption.
  • Have a high threshold for navigating ambiguity and are able to balance setting strategic priorities with rapid, high-quality execution.

At Kensho, we pride ourselves on providing top-of-market benefits, including:

- Medical, Dental, and Vision insurance

- 100% company paid premiums

- Unlimited Paid Time Off

- 26 weeks of 100% paid Parental Leave (paternity and maternity)

- 401(k) plan with 6% employer matching

- Generous company matching on donations to non-profit charities

- Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences

- Plentiful snacks, drinks, and regularly catered lunches

- Dog-friendly office (CAM office)

- Bike sharing program memberships

- Compassion leave and elder care leave

- Mentoring and additional learning opportunities

- Opportunity to expand professional network and participate in conferences and events

Kensho is an Artificial Intelligence company that builds solutions to uncover insights in messy and unstructured data that enable critical workflows and empower businesses to make decisions with conviction.

Kensho was founded in 2013 and was acquired by S&P Global in 2018. Kensho continues to operate as a startup in order to maintain our distinct, independent brand and to promote our breakthrough, innovative culture. Our team of Kenshins enjoy a dynamic and collaborative work environment that runs autonomously from S&P Global, while leveraging the unparalleled breadth and depth of data and resources available as part of S&P Global. As Kenshins, we pride ourselves on maintaining an innovative culture that depends on diversity and inclusion.