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Sales and Account Support Specialist



Customer Service, Sales & Business Development
Posted on Friday, May 3, 2024

Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Job Summary
The position is responsible for supporting sales and account management while marketing and selling in various patient engagement and educational programs to both current clients and new physician offices, specialty provider groups, and hospitals. This position is intended to learn different aspects of the sales process, support administratively, and have some opportunity to sell to build growth individually and as a teammate.

*VEHICLE IS REQUIRED FOR THIS POSITION - 75% travel in New England area

What Youll Do

  • Creatively execute sales activities, trainings, site surveys and sales support to meet business objectives
  • Prospecting new customers including in-person, email, and phone outreach according to business needs
  • Develop strategies and enhance relationships with physician offices and specialty group practices in assigned territory across all communication (phone, email, virtual, In-person).
  • Proactively identify opportunities for expansion and collaborate with sales and implementation teams to ensure seamless execution.
  • Effective daily time management and logistics planning to conduct sales activities, balancing travel, presentations and outreach daily.
  • Follow-up to ensure effective and timely communication on all sales related activities
  • Daily use of Salesforce.com to record all sales activity, submit onboarding cases and prospecting.
  • Staying up-to-date on customer needs and the competitive landscape. Intellectually curious and demonstrated research of issues impacting the medical community as well as industry trends
  • Learning and using marketing material to maximize sales effectiveness and efficiency
  • Team and collaboration: establishing and maintaining effective working relationships with internal support departments.
  • Attend and participate effectively in territory, regional and national sales meetings as well as attend and support trade shows
  • Communicate and collaborate with sales teammates on specified quarterly goals and achievements

What We Need

  • An entrepreneurial own the business work ethic is critical
  • PersuasiveA convincing communicator and presenter
  • Self-StarterExcels working independently
  • Highly Organized Effective time management, organization and multi-tasking skills.
  • Goal OrientedPossesses a winning competitive spirit
  • ResourcefulClever, industrious and adapts quickly
  • Self-AssuredExhibits and inspires confidence
  • Integrity Provides accurate information to customers and corporate personnel
  • Strong Communicator Exhibits very strong verbal and written communication skills
  • Positive Can Do Attitude
  • Professional we are presenting to Doctors, Hospital marketers and Medical professionals and a demeanor of professionalism, diplomacy, sensitivity, and tact is key.

Desired Qualifications

  • Associates or Bachelors degree or equivalent professional sales experience
  • 6 months of professional experience (includes internships); ideal candidate can provide goals and how he/she reached those goals consistently in professional experience
  • Proficient in Microsoft Word, Excel, Outlook
  • Experience in using Salesforce.com is preferred

What You'll Need to Succeed

  • Self-motivation, strong ambition, and interest in directly impacting business results.
  • Resourcefulness, multi-tasking skills and creative problem-solving skills.
  • Resiliency and ability to overcome challenges, sound business judgment.
  • Passion for relationship building and building trusted partnerships.

Base Salary Band: $60,000 - $70,000
Variable Compensation $20,000 (Paid Quarterly)

Compensation: At PatientPoint We are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoints total compensation package for employees. For additional details on our total benefits package, please review the section Why PatientPoint? at the end of this job description.


What We Offer:
We know you bring your whole self to work every day. That is why we are committed to providing modernized benefits and cultural perks to our teammates. We offer competitive compensation, comprehensive and affordable benefits, flex time off to rest and charge, where applicable, a hybrid work model, mental & emotional wellness resources and coaching, 401K and more.

About PatientPoint:
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nations largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year. Learn more at patientpoint.com.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V