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Associate Product Manager



Posted on Wednesday, June 5, 2024

Were defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, impossible isnt part of our vocabulary. Youll face some of the toughest but most rewarding challenges of your career. Theyre worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As an Associate Product Manager, you will help create a best-in-class hospitality and gifting platform while also owning the customer-facing Native Search platform. If you thrive in a fast-paced environment with a strong attention to detail, we want you on our team. Let's redefine the customer and employee experience together!

What youll do as an Associate Product Manager:

  • Partner with the Hospitality and Gifting teams to evaluate current tools, identify friction points, and improve tracking and analysis capabilities. Youll identify ways to reduce customer and employee friction while improving our ability to more easily track and analyze reinvestment

  • Develop a holistic Native Search roadmap that includes expanding search capabilities to more verticals, while driving greater customer experiences.

  • Translate player needs into clear and detailed product requirements and user stories, ensuring a shared understanding across cross-functional teams.

  • Collaborate with engineering teams to ensure the successful development, testing, and delivery of customer experience platform features and enhancements.

  • Collaborate with analytics teams to create data-driven strategies and A/B tests based on analysis of qualitative and quantitative data.

  • Monitor key performance indicators (KPIs) to measure product performance, track user adoption, and identify areas for improvement.

  • Partner with UX/UI designers to create intuitive and user-friendly servicing tool interfaces, optimizing the user journey and driving customer satisfaction.

What you'll bring:

  • At least 1 year in product management driving successful product development and delivery.

  • Passion for improving the customer and employee experience and strong problem-solving skills with the ability to identify and resolve issues.

  • Experience with software development lifecycles and agile methodologies.

  • A data-driven mindset with the ability to analyze data and make informed decisions.

  • Ability to effectively partner cross-functionally in a highly matrixed environment.

  • Demonstrated ability to think strategically, prioritize tasks, and manage projects.

  • Passion for technology and a deep understanding of industry trends and best practices.

Join Our Team

Were a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Dont worry, well guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is $77,280.00 - $115,920.00, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process.