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Bike Courier



New York, NY, USA
Posted on Thursday, July 13, 2023

About the role

Ready for a new kind of career? If you're looking for competitive pay, a door-opening career, and a role where your creativity and independence can shine, we want to meet you!

As a Delivery Bike Courier, you will be making timely and safe deliveries via bicycle from our Wonder restaurants to our customers’ homes. In this role, you are an important connection point to our customers and bring our brand to life.

As a Delivery Bike Courier, you will:

  • Pick up and deliver various food packages to specified locations, as per the delivery instructions provided by dispatch staff and/or the provided app
  • Verify addresses and locations before each delivery to ensure that there are no errors, as well as carefully plan travel routes to ensure that packages are delivered to customers in a timely manner
  • Secure packages to prevent damage during transit with provided bag(s)
  • Confirm order status via app at both pickup from location and delivery to the customer
  • Regularly communicate with dispatch staff to provide delivery exceptions and notify dispatch of any conditions that may delay or impact deliveries
  • Create a positive customer experience at time of delivery through positive and professional interaction with the customer and by answering any questions the customer may have regarding their delivery
  • Wear provided Wonder uniform

Role Details

  • Pay Rate: $12.50/hour + tips, with a guarantee of at least $21/hour
  • Job location: Manhattan, NYC
  • Part-time 3-hr schedules up to 15 hours/week, must work two days between 5-9pm Thurs-Sun

Role Requirements

  • Courier Bicycle specifications:
    • Must have a reliable, well-maintained electric bicycle (E-Bike)
    • Bike rack must be a minimum of 18" long
    • Scooters, mopeds, or any gas powered bicycles not eligible
  • Must have a smart phone with downloadable app capability and be familiar with routing/GPS tools (iPhone 6 and above, newer Android models)
  • Available on evenings & weekends
  • Sound knowledge of road safety regulations
  • Ability to work well under pressure and with a sense of urgency
  • Strong problem-solving skills
  • Excellent organization and time management skills
  • Effective communication skills
  • Reliable and punctual
  • Must be at least 18 years old and legally authorized to work in the US

*This list of qualifications also reflects the qualifications used as vetting criteria for our AEDT (Automated Employment Decision Tool)

About Us

Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience.

At Wonder, we want to make world-class food within reach, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home.

As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat.

An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:

  • The candidate’s ability to perform the tasks in the available job role.
  • The candidate's self-rated skill proficiency.
  • The candidate’s fit for this job posting.

More information about the type, source, and retention policy relating to data collected for the AEDT can be found on the privacy policy here. We retain your personal information for as long as is necessary to manage your application for and employment with the Company and in accordance with our data retention schedule. We may retain your personal information for longer if it is necessary to comply with our legal or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements and policies, address other legitimate business needs, or as permitted or required by applicable law. We may also retain your personal information in a deidentified or aggregated form so that it can no longer be associated with you. To determine the appropriate retention period for your personal information, we consider various factors such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we collect or process your personal information; and applicable legal requirements. Personal information does not include certain categories of information, such as publicly available information from government records, personal information you make available to the public, and deidentified or aggregated information.

A final note

At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.