New Store Opening (NSO) Coordinator

Wonder
Wonder

USD 88k-88k / year + Equity

Posted 6+ months ago

About Us

Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience. At Wonder, we want to make world-class food accessible, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick-and-mortar locations will offer pick-up and dine-in options, as well as delivery to your home. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat.

About the Role
As a Project Coordinator, New Store Openings (NSO), you will play a vital role in coordinating and executing the successful launch of new locations. You will be responsible for managing multiple stores opening projects simultaneously, including pre-opening to opening through multi-tier events and post-opening normalization. This role requires an organized, detail-oriented individual who can pivot and thrive in a fast-paced environment and can prioritize effectively.

Key Responsibilities

  • Project Execution: Oversee the end-to-end project lifecycle for new store openings from three months prior to launch through grand opening, ensuring smooth handover to operational teams.
  • Multi-Project Management: Directly manage multiple stores opening projects concurrently, balancing tasks across timelines to meet project milestones.
  • Cross-Functional Coordination: Partner with New Store Opening (NSO) Leads and construction teams to align on expected turnover dates, track general contractor punch list, monitor equipment checklist, and confirm operational readiness prior to store openings.
  • Administrative Support: Arrange travel logistics for NSO Leads and Managers in Training (MITs) to support seamless store launch operations.
  • Task Tracking & Management: Maintain comprehensive task lists, lead weekly project calls, update and maintain schedules, and timelines in project management software, ensuring all tasks are tracked and updated three months prior to launch.
  • Documentation & Reporting: Prepare and update task statuses, reports, and spreadsheets, ensuring accurate record-keeping and visibility for all stakeholders.
  • Tools & Resources Preparation: Collaborate closely with NSO Leads to ensure they have the necessary resources and tools for successful store launches.
  • Budget Management: Reconciling the pre-opening budget, identifying discrepancies and any variance in the structured budget.
  • Post-Opening Support: Support troubleshooting during the initial operational period and address any lingering issues to maintain a high-quality experience. Gather feedback from store teams to continuously improve the new store opening process.

Experience & Skills Required

  • Project Management Experience: Proven track record in project management, preferably with experience managing time-sensitive deadlines.
  • Attention to Detail: Highly organized with strong attention to detail, able to maintain task accuracy across multiple projects.
  • Technical Proficiency: Proficient in Microsoft Office Suite, especially Excel; familiarity with project management software is preferred.
  • Analytical Skills: Strong analytical background with the ability to interpret and present data effectively.
  • Jira Experience: Familiarity with Jira or other project tracking software is a plus, but not required.

Salary: $88,000

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you.

#LI-Hyrbrid

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

A final note

At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.