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HR Generalist



People & HR
Remote, OR, USA · Remote
Posted on Friday, June 16, 2023
Yahoo is a global media and tech company that connects people to their passions. We reach nearly 900M people around the world, bringing them closer to what they love—from finance and sports, to shopping, gaming and news—with the trusted products, content and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search and media.

The role of the HR Generalist is to develop and implement people initiatives that support our business objectives and values. This individual will work closely with HR business partners, people managers and business leaders to identify, develop and ensure HR initiatives, programs and services drive Yahoo business objectives. The role will support the skills development of the HR Answers Team, and assist in driving continuous improvement initiatives.

Overall, we are looking for candidates who are passionate about their work, are self motivated, love creating and building, challenge the status quo, who are intelligent and articulate, and make a difference. This person not only has a passion for their work but those of the client group as well, becoming a business thinker first. The ideal candidate will provide influential leadership and a collaborative nature towards all scenarios and stakeholders.


  • Foster networking and collaboration with HRBP partners across the organization

  • Measure, monitor, and impact key HR metrics and dashboards to facilitate change for the future

  • Respond to employee requests via HR ticketing system (ServiceNow)

  • Translate business strategies and objectives into an HR agenda, initiatives, and actions – and foster support/ownership for that agenda in the organization from a tactical perspective

  • Manage cases from open to closure, partner with appropriate teams, and escalate when necessary to ensure responsiveness and a positive outcome

  • Leverage the COEs (HR Centers of Excellence) to develop and implement programs to improve the customer experience

  • Leverage network for learning when encountering a new challenge

  • Intake and analysis of employee requests, validating compliance to company policy

  • Tier 2 escalation and Employee Relations support as needed

  • Provide coaching and mentoring to HRAnswers team members on when to engage HRBP support

  • Create and conduct presentations, facilitate trainings and represent HRA to a global audience

  • Conduct analysis of HRAnswers ticket data; identify opportunities to improve employee support with a focus on customer experience through the use of a ticketing system (ServiceNow).

  • Provide project management support for strategic initiatives as needed

  • Assist with the planning of onboarding, offboarding, and training activity

  • Evaluate learning curriculums to support HRA development in partnership with HRBPs

  • Maintain high level of confidentiality and consistency

Minimum Qualifications:

  • 5+ years of HR business partner/generalist experience in a complex, high-growth environment - preferably within a Shared Service structure

  • Prior experience within media or technology/software development organizations

  • Demonstrated competence in the various HR functional areas:; change management; organizational development; recruitment; compensation; employee relations

  • Strong general business knowledge with the ability to communicate across multiple leadership levels

  • Must have outstanding interpersonal and communication skills, both verbal and written

  • Experience working with a global and/or matrixed organization

  • Experience with presentations, excel functionality (i.e. pivot tables), reporting, and data analysis

  • Deep understanding of HR policies and proven examples of applying them in a fast paced environment

  • Ability to make decisions independently in gray areas with mutual benefit to the employee and the organization

  • Someone who likes to stay current on best practices in the HR Shared Services sector regarding program support and industry best practices

Preferable Job Qualifications:

  • Thrives in a global matrixed environment with minimal supervision

  • Informal “roll up your sleeves and get it done” style that is people-centric, effective and marked by a high level of energy

  • Proactive in developing and effectively introducing alternatives to current HR practices, as appropriate

  • Track record of success in an informal, “smart” environment providing effective, contemporary and practical advice

  • Well-developed team building and influencing skills, unquestioned integrity, and the experience, confidence, and stature to effectively address sensitive HR issues

  • Sound judgment, high emotional intelligence, business acumen and the ability to embrace and manage change

  • Commitment to excellence, and a desire to be the very best in everything they do


Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more.

The compensation for this position ranges from $82,125.00 - $171,250.00/yr and will vary depending on factors such as your location, skills and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions, in addition to equity incentives. Yahoo provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, parental leave and an employee assistance program. Eligibility requirements apply.

Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work is one of the things our employees rave about. Most roles don’t require specific regular patterns of in-person office attendance. If you join Yahoo, you may be asked to attend (or travel to attend) on-site work sessions, team-building, or other in-person events. When these occur, you’ll be given notice to make arrangements.

If you’re curious about how this factors into this role, please discuss with the recruiter.

Currently work for Yahoo? Please apply on our internal career site.