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Senior Product Manager, Payments & Subscriptions

Yahoo

Yahoo

Product
Remote, OR, USA · Remote
Posted on Tuesday, August 1, 2023
Yahoo is a global media and tech company that connects people to their passions. We reach nearly 900M people around the world, bringing them closer to what they love—from finance and sports, to shopping, gaming and news—with the trusted products, content and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search and media.

About Yahoo

Yahoo is a global media and tech company that connects people to their passions. We reach nearly 900M people around the world, bringing them closer to what they love—from finance and sports to shopping, gaming and news—with the trusted products, content, and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search, and media.

About Membership Platforms

The Membership Platforms group is comprised of three core functional areas: Identity, Payments, and Privacy. The Payments team is on a mission to provide Yahoo’s businesses with a best-in-class, unified payments and subscription platform, enabling them to operate confidently, quickly, and with agility to serve the global needs of their customers and partners.

About The Role

Membership Platforms is looking for a highly skilled and experienced Senior Product Manager to join and lead Payments. The ideal candidate will have strong domain knowledge and experience of payments/subscriptions platform technologies and processes, having built or integrated solutions successfully in the past. This role also includes responsibility for innovating and optimizing user-facing payments flows such as checkout, subscribe, and wallet.

Day-to-day responsibilities will include:

  • Lead the strategic planning, prioritization, and execution of the payments and subscriptions platform roadmap, aligning with individual Yahoo properties’ goals and customer needs.

  • Partner closely with other product and business leaders to align on strategy and execution.

  • Identify and evaluate new payment technologies, trends, and industry best practices to drive innovation and improve user experiences.

  • Conduct market research and competitor analysis to ensure our payments and subscription offerings remain competitive and differentiated.

  • Stay up-to-date with regulatory requirements and compliance standards related to payment processing, subscriptions, and data protection.

  • Synthesize and prioritize user needs and own the narrative of what problem should be solved, for whom, how, and why it matters.

  • Define success metrics and analyze performance, balancing quantitative and qualitative insights to drive decisions and iterate quickly.

  • Analyze customer behavior, conversion rates, and revenue metrics to identify opportunities for improving payment and subscription flows, reducing churn, and increasing customer lifetime value.

  • Implement and maintain robust security measures to protect customer payment data and ensure a secure payment environment.

  • Collaborate with Legal and Risk teams to mitigate fraud risks and address any compliance-related issues.

  • Build consensus and work collaboratively with engineering, design, and other key stakeholders.

  • Foster a collaborative and inclusive team culture, promoting knowledge sharing, open communication, and continuous learning.

About You

  • Proven experience (5+ years) in product management roles, with a focus on payments, subscriptions, or related domains.

  • Strong understanding of domestic and international payment processing, subscription models, and related technologies (e.g., 3-D Secure, PCI-DSS, recurring billing systems, payment gateways, etc.).

  • Understanding of payment fraud and chargebacks.

  • Demonstrated track record of successfully driving product strategies and delivering results in fast-paced, agile environments.

  • Excellent analytical skills, with the ability to leverage data to inform decision-making and optimize product performance.

  • Strong leadership and communication skills, with the ability to influence stakeholders and collaborate effectively across teams.

  • Familiarity with relevant regulations and compliance standards (e.g., GDPR, PSD2) and their impact on payments and subscriptions.

  • Experience in e-commerce, SaaS, or digital subscription businesses is highly desirable.

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more.

The compensation for this position ranges from $120,750.00 - $251,250.00/yr and will vary depending on factors such as your location, skills and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions, in addition to equity incentives. Yahoo provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, parental leave and an employee assistance program. Eligibility requirements apply.

Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work is one of the things our employees rave about. Most roles don’t require specific regular patterns of in-person office attendance. If you join Yahoo, you may be asked to attend (or travel to attend) on-site work sessions, team-building, or other in-person events. When these occur, you’ll be given notice to make arrangements.

If you’re curious about how this factors into this role, please discuss with the recruiter.

Currently work for Yahoo? Please apply on our internal career site.