Principal Product Designer
About the teamThe Zillow Experience Design (ZxD) team is a fast-paced, collaborative, and driven product design team. We’re a tight-knit, fun-loving, and upbeat group. Meet us and learn more at https://www.zillow.com/careers/design
We are a multidisciplinary team. Our roles include product design, content design, experience research, design systems, and design operations
We build useful, usable, and innovative experiences for Zillow customers. These experiences live across web, mobile, and internal software platforms.
Our team cares deeply about solving problems for real people – customers, co-workers, and everyone else. We seek to make everything a little better than we found it.
About the role
As a principal product designer, you’re responsible for uncovering customer insights, developing design strategy and vision, and leading product teams to deliver outstanding customer experiences. As a design leader, you develop positive relationships, provide mentorship to other designers, and work with others to elevate design quality. You will play a critical role in how Zillow realizes that vision, helping us shape and deliver high quality and innovative experiences that will build momentum for the team, customers, and business. Our mission is to make Zillow the most-loved place to discover, buy, sell, or rent a home.
Design digital experiences for web, iOS, Android, and operator platforms
Advocate for customer needs and ensure that designs address customer goals
Work with product managers, researchers, content designers, and engineers
Lead design activities like problem definition, storytelling, journey mapping, co-design sessions, prototyping, design critique, and user testing
Propose, test, and evaluate ideas that improve Zillow customer experiences
Build detailed information architecture, interaction models, and UI patterns
Present design work and regularly engage with partners for feedback
Lead multiple projects independently and deliver high-quality work on time
Partner with other designers to ensure design consistency and excellence
Share expertise and mentorship to help others develop skills
Contribute, learn, grow, and have fun!
Who you are
Strong communication and collaboration skills
7-10 years as a product designer, user experience designer, design lead, or similar role
Experience building relationships and working optimally with diverse, cross-functional teams
Experience developing tools and frameworks to help teams work better together
Experience providing direction that helps designers grow their skills and deliver their best work
Experience identifying customer insights through user research and discovery activities
Experience developing design strategies that address customer and business problems
Experience crafting products and services using human-centered design principles
Experience shipping products that get meaningful results for customers and businesses
Experience making effective decisions and managing design project work
Examples of high quality interaction and visual design work in a design portfolio
Examples of critical thinking, creativity, and risk-taking in design projects
Expertise in interaction design, visual design, and other user experience fields
Expertise with Figma, Sketch, Adobe XD, or similar design and prototyping tools
Please submit a portfolio and resume with your application
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.