Senior Salesforce Product Manager, Rentals
About the teamOur homes are the heartbeat of our lives, and finding a home shouldn’t be so hard in today’s always-on world. That’s why we’re reimagining the traditional rules of real estate to make it easier than ever to move from one home to the next. Zillow Rentals is building a best-in-class vertically integrated marketplace that connects renters and landlords in the most inclusive, convenient, and delightful way to help them unlock life’s next chapter. Join our journey!
The rentals team powers the tools and services that help landlords and renters across Zillow, Trulia, and HotPads. We help renters find their home, communicate, tour, apply, lease, and pay rent all in one place. Simultaneously, we provide our valued partners with a complete set of digital tools to help them market their properties, identify prospective tenants, sign a lease and collect payments -- delivering a complete end-to-end online experience. This is a high-growth, high-focus area for our organization- and an opportunity to make an impact and deliver significant outcomes.
About the role
Zillow Group is looking for a Senior Salesforce Product Manager. This role on the Rentals Marketplace Team is responsible for “SFDC as a Product”. You will gain a deep understanding of the rentals business & processes, and use your expertise to scale the business, increase team velocity, and ensure accuracy and compliance of data. You are responsible for managing the operational experience and processes for our sales and support teams. We want an expert who can strategically take our internal partners’ problems and goals and provide them with solutions. This role is highly visible in a key area of investment inside our company, and we can’t achieve our lofty ambitions for revolutionizing real estate without it.
You will play an integral part in our mission and work closely with many different groups as we support and scale all Rentals product lines. We are looking for a self-starter who enjoys hands-on responsibilities, with a mind geared towards process improvements. Are you interested in leading the strategy and execution of process improvements as well as supporting and scaling all rentals product lines as we continue to build a best-in-class service?
We encourage those who have a growth mindset and want to be a part of a rapidly growing company to join us at this still very early stage of our own little moon mission!
You Will Get To:
Gain a deep understanding of the rentals business & sales/operations.
Map out existing processes, envision a better future, and define a strategy against a vision
Plan a product roadmap and see through the execution and successful launch of many incredibly important initiatives
Advocate for & represent Rentals with core technology teams
Advise internal partners to drive efficiencies in adoption of SalesForce as a tool
Research, recommend & implement new frontline tools outside of salesforce that could solve key problems for our internal teams.
Work as subject matter expert with SalesForce integration, enhancement and utilization
Actively participate in engineering discussions with Software Development Engineers, Designers and other stakeholders to understand business needs and translate them into technical requirements.
Who you are
Analytical mindset: Strategically uses data to drive decisions forward.
Excellent communicator: Ability to carry a candid dialog with senior leaders and executives about problems they're facing and propose strong solutions to meet those needs.
Creative visionary: You carefully sift out thoughtful solutions to problems even when it seems like the possibilities are endless.
Growth mindset: You operate with the belief that capabilities aren't fixed and that growth can always occur.
Possess high energy, strong desire to achieve top results with a charismatic, positive "can do" attitude virtually and in person
High degree of ownership and commitment to work quickly and accurately in an evolving environment
Self-starter with strong organizational and critical problem solving skills with high attention to detail
Technical proficiency and a willingness to learn new systems
4+ years of experience in Salesforce Product Management. Have worked in or against Salesforce. What's more important than Technical Salesforce experience is understanding its capabilities and limitations.
Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.