About the team

Listing Media Services is a real estate photography startup within Zillow’s ShowingTime+ brand. Our mission is to fulfill the media marketing needs of real estate agents across the United States. We are on a path to 2-4x the business this year. The Program Management team sits at the nexus of operations and product. We use data to understand our current state, identify opportunities to improve, create the plan to iterate rapidly, and manage change as we quickly scale to the largest photography business in the country. Our core functions include workforce planning, OKR management, data analytics, process design, continuous improvement, and product & partner support. Our primary customer is our Photography Operations team. Our photographers are the core of our business. We serve our Operations leaders so they can serve our photographers. We partner closely with HR, Business Operations, Product, Design, and Marketing to achieve our shared mission. Our team is light on its feet and able to adapt quickly to new information.

About the role

This role provides Listing Media Services Operations leaders with dashboards and visualizations to help manage our photography services business. You’ll be asked to work across operations, finance, HR, marketing, sales, and product teams to deliver business insights. The reporting you build will drive photographer performance, monitor the employee experience, track costs, create insights into customer behaviors, and enable scalable quality control. This BIE will support senior BIE’s with data engineering, tying our disparate systems together to create a scalable reporting infrastructure.

Responsibilities

• You will work closely with operations, finance, HR, marketing, sales, and product teams to create and maintain reporting, quality business domain data, and to be a data subject matter expert.

• You will wear multiple hats as a visualization designer, data analyst, and data engineer.

• Building and maintaining data visualizations and the data that powers them will be a key focus of this role, creating informative and engaging reports that surface previously hidden insights and opportunities to help improve our photography service operations.

• Transform, clean, and combine large and/or complex data to build simplified datasets that are accessible, understandable and usable.

• These data sets power critical metrics in your own visualizations as well as empower self service from a client base as broad as operations managers and deep diving data scientists & analysts.

• Build compelling, clear, and powerful visualizations that are useful and appealing to users. Understand the business goals (what are we trying to accomplish) and be able to select and define metrics accordingly as well as evolve/improve the metrics over time.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $109,300.00 - $174,700.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• We are looking for someone who is passionate about reporting, translating complicated data sets and business problems into easily consumable and actionable insights.

• You are unafraid of tackling complexity and new business problems.

• You can work directly with stakeholders to dissect a business problem and create reporting that enables leaders to make informed decisions.

• Comfortable working with unclean data and making assumptions in a fast paced environment where priorities can change quickly.

• Capable of descriptive, diagnostic, and predictive analytics.

• Capable or interested in growing your predictive analytics skills.

• Work independently, set priorities, collaborate with others, and deliver quality products.

• The skills to work cross-functionally and balance pragmatism with perfection.

Requirements

• An undergraduate or Master's degree in a quantitative field (e.g. science, engineering, economics, quantitative finance, operations research, statistics, or similar) or proven experience within business analytics.

• Strong with descriptive, diagnostic, predictive, exploratory, and cluster analytics skills.

• Knowledge or interest in learning optimization or simulation techniques.

• Stakeholder identification and engagement skills are required to serve your customers.

• Strong Tableau visualization and SQL coding skills, Python is a bonus.

• You have a minimum 2 years of relevant experience, or equivalent educational experience.

• ETL data ingestion experience or a willingness to learn.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.