Principal Product Program Manager
Zillow
About the team
Zillow’s mission is to “give people the power to unlock life’s next chapter.” The Zillow Product & Program Operations (PPO) team partners closely with the leaders and operations teams within Product, Engineering, Design, Marketing and Operations to drive the ways we plan, deliver and measure products to turn our mission into a reality for millions of people. The Zillow PPO team drives effective ways of working within product development that promote collaboration, create opportunities for inspection and enable rapid decision-making to deliver on the product strategy to “get more people home”.About the role
Seeking an experienced Enterprise Principal Program Manager who has successfully led the development, implementation, and scaling of standard agile methodologies in product development across teams.
Driving our cross-product, engineering, design and marketing ways of working, you will:
Define shared ways of working across product development teams, including:
Developing, socializing and launching definitions of “ready” and “done”
Defining roles and responsibilities across product development teams with varying compositions (1:1 and 1:multiple - product manager:dev team, teams with and without TPMs, various levels of design and marketing support, and teams that support digital products with varying levels of offline/operational components)
Developing a product development “how we work” playbook for how teams work in Zillow, including large scale launches across many product teams, to be leveraged by existing, and onboarding teams and individuals
Partner with the product development portfolio tooling team to:
Define processes and tooling for dependency management across product teams
Define standard processes for planning, Jira usage, running retros, etc.
Support planning, road mapping and coordination
Develop simple, sustainable product development best practices grounded in reality that:
Leverage the elements of agile and other frameworks that best address Zillow’s unique challenges
Balance elevating our product development with giving teams the autonomy to optimize how they operate
Coach a handful of individual product development teams and lead workshops for the greater product development organization on how to become higher performing by:
Helping teams identify and address challenges and roadblocks that may be hindering their progress
Offering solutions and techniques to overcome obstacles based on research and experience
Improving team problem-solving capabilities
Ensuring that teams can navigate complex organizational structure effectively
Partner closely with Engineering and Design Operations to drive overall product development excellence.
Build strong partnerships based on trust with peers and senior leaders alike.
Lead change management and encourage the adoption of new approaches in a highly matrixed organization by collaborating with operations, Learning and Development, and remote work teammates.
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $173,300.00 - $276,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.Who you are
8+ years of experience in technology companies driving organizational transformations
Worked with multiple mid-size or large B2B and B2C companies to uplevel teams’ best practices and ways of working to deliver across teams operating under waterfall, agile, scrum, kanban frameworks.
Someone with expertise in change management who has successfully worked with product, engineering, marketing, and design teams in consensus-driven corporate cultures.
Has prior experience and success in taking a product from initial conception through development, production, and launch to customers.
Experienced in identifying and using various AI tools to drive excellence in product development
Comfortable crafting and delivering customized agile training.
Equally comfortable and effective rolling up your sleeves doing individual contributor work and driving alignment among Director to VP level leaders at mid-size or large public companies using storytelling and data.
Has played a key role in operational transformations of product development organizations, and are an expert in working across diverse teams with different historical contexts, helping build shared/harmonized ways of working.
Strong understanding of Jira (or similar tool) and assist teams and TPMs in using it effectively within their team, across teams, and in a larger organization.
Adept at messaging and communicating effectively verbally and in writing to a wide variety of audiences, from TPMs, product managers and engineers through senior leaders.
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.